Privacy Policy

Last updated: July 24, 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy. This Privacy Policy has been created with the help of the Privacy Policy Generator.

Interpretation and Definitions

Interpretation

The words with the initial letter capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of singular or plural usage.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.
Affiliate means an entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for election of directors or other managing authority.
Company (referred to as "the Company", "We", "Us" or "Our") refers to Solara Research.
Cookies are small files placed on Your computer, mobile device, or any other device by a website, containing details of Your browsing history and other uses.
Country refers to: Ontario, Canada
Device means any device that can access the Service such as a computer, cellphone, or digital tablet.
Personal Data is any information relating to an identifiable individual.
Service refers to the Website and platform operated by the Company.
Service Provider means any natural or legal person who processes data on behalf of the Company.
Third-Party Social Media Service refers to any website or social network website through which a User can log in or create an account to use the Service.
Usage Data refers to data collected automatically, either generated by usage of the Service or from the Service infrastructure.
Website refers to Solara Research, accessible from https://solararesearch.com
You means the individual or entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using our Service, We may ask You to provide certain personally identifiable information, which may include but is not limited to:

Email address
First and last name
Address, Province, ZIP/Postal code, City

Usage Data

We collect Usage Data automatically when You use the Service. This may include Your Device's IP address, browser type and version, pages visited, time and date of visits, unique device identifiers, and other diagnostic data. For mobile access, similar device-specific data may be collected.

Information from Third-Party Social Media Services

You may register or log in using third-party services including Google, Facebook, Instagram, Twitter, and LinkedIn. We may collect associated data such as Your name, email, activities, and contact list from those accounts if You authorize this access.

AI & Document Data Processing Clarification

User Uploaded Documents and AI Interactions

When You upload documents to Solara, files are stored using Supabase storage. Uploaded documents undergo automated text extraction and are chunked into smaller parts to support AI-based chat and analysis features. When interacting with documents via AI chat, only relevant text chunks are retrieved and used as context.

Please note:

Data stored on Supabase is not encrypted at rest by Solara.
Solara has no Data Processing Addendum (DPA) with OpenAI, any content submitted via AI features that communicate with OpenAI’s API may be used by OpenAI to train their models, subject to OpenAI’s privacy policies.
You retain full ownership and control over your uploaded data and may delete documents, AI chat conversations, ideas, and writing documents at any time, which permanently removes them from our systems.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service and monitor usage
To manage Your Account and registration
To perform contractual obligations
To contact You via email, phone, SMS or push notifications regarding updates, security, or products
To provide news, offers, and promotions unless You opt out
To attend and manage Your requests
To evaluate or conduct business transfers such as mergers or asset sales
For data analysis, trend monitoring, promotion effectiveness, and Service improvement

Third-Party Services Specifics

Solara uses the following third-party services for essential functionality:

OpenAI: For AI language processing features like AI assistant, idea generation, and research planning. OpenAI processes data you send to their API in accordance with OpenAI’s Privacy Policy.
Stripe: For payment processing, subscription management, and billing. Stripe handles payment data as stated in their Privacy Policy.
Supabase: Backend infrastructure provider for user authentication, file storage, and database management. Supabase Privacy Policy.
Google OAuth: Provides login and signup via Google accounts. Google processes data as detailed in their Privacy Policy.

Data sharing with these providers is limited to service facilitation and governed by appropriate data protection measures.

No Reference Management Clarification

While Solara facilitates citation generation and insertion in your documents, this functionality operates entirely on the client side. Solara does not store or manage reference lists or bibliographies on your behalf. All citation data remains under your control.

User Consent for Data Processing

By using Solara’s Service, including document uploads, AI interactions, and account creation, You explicitly consent to Our collection, use, storage, and processing of Your personal data and uploaded content as described in this Privacy Policy, including processing through third-party services (OpenAI, Stripe, Supabase, Google OAuth).

Tracking Technologies and Cookies

Currently, Solara does not use cookies or tracking technologies beyond essential session management. Should this change in the future, this Privacy Policy will be updated to describe such usage, and options to manage or disable cookies will be provided.

Retention of Your Personal Data

Account deletion functionality is not available yet but is planned.
You can delete any uploaded documents, text chunks, AI conversations, ideas, and writing documents from your account at any time; deletion permanently removes these from our systems.
Research plans are not stored since users download them; thus, no retention occurs for plans.
Usage data, logs, and analytics are retained typically for 6 to 12 months for security and improvement purposes.

If you have any questions about data retention or wish to request specific data deletion, please contact us at support@solararesearch.com.

Transfer of Your Personal Data

Your information may be processed and stored at Our operational locations and by third-party providers, which might be outside Your state, province, or country with varying data protection laws. By using Our Service, You consent to such transfers. We take reasonable steps to ensure security and compliance with this Privacy Policy for such transfers.

Disclosure of Your Personal Data

Your information may be disclosed:

To Service Providers to enable Service operation and communication
In business transactions such as mergers or acquisitions
To Affiliates governed by this Privacy Policy
To business partners for product, service, or promotion delivery
With other users in public or social features based on Your sharing and interaction
With Your consent or as required by law or authorities to protect rights, property, or safety

Security of Your Personal Data

While We use commercially acceptable technical and organizational measures to protect Your Personal Data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our Service is not directed to individuals under 13, and We do not knowingly collect personal data from children under 13. If You are a parent or guardian and have reason to believe a child under 13 has provided personal data to Us, please contact Us to remove that information.

Links to Other Websites

Our Service may contain links to third-party websites not operated by Us. We are not responsible for their privacy policies or practices. We encourage You to review their policies when visiting those sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify You by posting the new Privacy Policy on this page and may send notice via email or prominent on-Service notifications prior to changes. Changes are effective upon posting.

You are advised to review this Privacy Policy periodically.

Contact Us

If You have questions about this Privacy Policy, please contact us by email at support@solararesearch.com.